Split-hosting:

Q. Can I transfer only my website to your company? Ans. Yes, you can only transfer your website hosting over to us and leave your e-mail services wherever they are now. We are expertized & specialized in split-hosting, which means that you can host a website in one place and access the e-mail in another. […]

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Can I host only images on your service?

Q. Image Hosting? Ans. You can use our uk web hosting services to host images. There is no such limit on number of images which can be hosted on our server, just make sure that you have enough web space to host them. We do not allow any sort of sexually-explicit images of children and […]

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Hosting multiple domains under one account.

Q. Can I host multiple domains under one account? Ans. You can host multiple domains with any of our web hosting plans including Shared Hosting, Reseller Hosting, Windows Hosting, VPS Hosting and Dedicated Servers. Addon domains allow you to add domains with individual websites and parked domains allow you to point respective domains to the […]

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Are there any discounts on multiple accounts?

Q. Do you offer free trial? Are there any discounts on multiple hosting accounts? Ans. We do not offer free trial with any of our web hosting services at this time but we do have 30-day money-back policy on all our hosting services except dedicated servers. As far as discounts are concerned, we can offer […]

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Money Back and Uptime SLA on eUKhost Hosting Services?

At eUKhost, we offer a 30-day Money Back on all of our web hosting services except Dedicated Servers and licensed addons. Under this policy, if you are not happy with the hosting service or support you are receiving, you can claim a full refund within the first 30 days. We also have Anytime Money Back […]

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How to restore data and backups of a website?

Q. What if all my data is lost and I don’t have any backup, how can you help me to restore the lost data of my website? Ans. We maintain daily backups of all databases and weekly full backups of all files and other data in case of shared hosting and reseller hosting servers. In […]

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Can I upgrade my web hosting services at any time?

Q. Can I upgrade my hosting service at any time? Ans. Yes, you can upgrade/downgrade any eUKhost hosting service any time you wish to. In case of an upgrade, you will only need to pay the price difference between your existing hosting service and the hosting service you wish to upgrade to. If you wish […]

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IMAP4 access to e-mail

Q. Do you provide IMAP4 access to e-mail? Ans. We do provide IMAP4 access to e-mail. IMAP4 stands for Internet Message Access Protocol version 4. IMAP is a much more advanced protocol that allows you to see all your folders and quickly view subjects and message bodies of emails. You can delay downloading of larger […]

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Do you support SSL e-mail logins?

Q. Do you support SSL e-mail logins? Ans. Yes, we do support SSL e-mail logins. All of your email messages from your computer to our email server will be encrypted when you read, download, and send email messages. It provides security to our email server and to email account holders on that server.

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Nameservers change to use your services?

Q. Do I have to change my NameServers to use your services? Ans. You are not required to change the nameservers on your domain name to use our services, but we highly recommend doing so. If you don’t wish to change your nameservers, you can obtain the IP addresses for your servers and enter them […]

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