Q. Is the email service provided by you compatible with Outlook Express? Ans :- Yes, our email service is completely compatible with Outlook Express. Your email addresses will work with Outlook Express or with any POP3 / IMAP email client. Your email addresses can also be easily accessed on the web from any computer using […]
Q. Do I need to have a domain name to use your services? Ans. We currently do require you to have a domain name to use our Shared Hosting and Reseller Hosting services. If you do not have a domain name, we can help you to find a domain name and register it for you if it is […]
Q: A lot of our licensees use MS Outlook as their mail client, but unfortunately their ISP is AOL. And as you probably know AOL blocks port 25 SMTP to remote providers. I was wondering would it be possible for you to provide us with an alternate SMTP port, like port 587? Or, do you […]
Q. If I wish to upgrade my existing plan would the years’ payment start again or would you calculate the difference based on the time passed already? Ans. The current hosting plan can be upgraded as and when a customer wants to. In case of upgrading from a shared hosting plan to a higher shared […]
Q. What is the process like if my site used up the alloted bandwidth? Will my site remain online? Can I upgrade my account? Ans. As soon as your Web hosting account exceeds 80% bandwidth usage you will receive an email notification and you will be constantly notified by the server until you reach 100% […]
How do i active the spam filter? It gives the error spam filter is not supported by the licence key?
Q. Which Spam Filter you have installed on your servers? We already have SpamAssassin 2.64 (Spam Filter) installed on our servers. All e-mails processed through the server are scanned for spam on the server itself. So there’s no need to have a spam filter manually configured for specific mail-boxes.
Q. Do I need to transfer my domain prior to purchasing a web hosting package? It is not necessary for a customer to transfer his/her domain name to our registry with a web hosting plan. If you wish to keep control of your domain name with some other registrar, choose the option “I will update […]
Q. Which version of PHP and MySQL is installed on your servers. Will I get Private Nameservers? Ans. We have latest version of PHP 5.x with MySQL 5.0.51 installed on our shared cPanel Hosting servers. We provide cPanel control panel on Linux cPanel Hosting and Plesk control panel on Windows Web Hosting. We have highly […]
Q. In which datacenter are your servers located? Ans. We have our Servers in the BlueSquare datacenter in Maidenhead ( Berkshire, UK ) and the security of the network along with the quality of infrastructure is much better than any other data center in the world. You can check the ping statistics for some of […]