Q. Do you support SSL e-mail logins? Ans. Yes, we do support SSL e-mail logins. All of your email messages from your computer to our email server will be encrypted when you read, download, and send email messages. It provides security to our email server and to email account holders on that server.
Q. Do I have to change my NameServers to use your services? Ans. You are not required to change the nameservers on your domain name to use our services, but we highly recommend doing so. If you don’t wish to change your nameservers, you can obtain the IP addresses for your servers and enter them […]
Q. Would you be able to host my International Domain? Ans. We can host any international domain and we provide hosting services to users from any part of the world. Although we do not provide domain registration services for some country specific tlds but we can host any international domain / website. You can register […]
Q. Are there any limitations on the size of file attachments? Ans. Yes, there are limitations on file attachments in terms of its size. The maximum file size of any attachment should not exceed 50 MB. Attachments of 50 MB can be sent using webmail. You can send attachment of 50 MB from outlook or […]
Q. Is the email service provided by you compatible with Outlook Express? Ans :- Yes, our email service is completely compatible with Outlook Express. Your email addresses will work with Outlook Express or with any POP3 / IMAP email client. Your email addresses can also be easily accessed on the web from any computer using […]
Q. Do I need to have a domain name to use your services? Ans. We currently do require you to have a domain name to use our Shared Hosting and Reseller Hosting services. If you do not have a domain name, we can help you to find a domain name and register it for you if it is […]
Q: A lot of our licensees use MS Outlook as their mail client, but unfortunately their ISP is AOL. And as you probably know AOL blocks port 25 SMTP to remote providers. I was wondering would it be possible for you to provide us with an alternate SMTP port, like port 587? Or, do you […]
Q. If I wish to upgrade my existing plan would the years’ payment start again or would you calculate the difference based on the time passed already? Ans. The current hosting plan can be upgraded as and when a customer wants to. In case of upgrading from a shared hosting plan to a higher shared […]
Q. What is the process like if my site used up the alloted bandwidth? Will my site remain online? Can I upgrade my account? Ans. As soon as your Web hosting account exceeds 80% bandwidth usage you will receive an email notification and you will be constantly notified by the server until you reach 100% […]
How do i active the spam filter? It gives the error spam filter is not supported by the licence key?
Q. Which Spam Filter you have installed on your servers? We already have SpamAssassin 2.64 (Spam Filter) installed on our servers. All e-mails processed through the server are scanned for spam on the server itself. So there’s no need to have a spam filter manually configured for specific mail-boxes.