Q. Do you provide SSH access on cPanel Hosting and Reseller Hosting plans?
Ans. Due to security reasons, shell access is disabled on our cPanel Hosting and Reseller hosting servers. We do have a couple of servers on which we provide Jailed Shell access to clients who need Shell access in a shared web hosting environment. If you need your account to be setup on one of the Jailed SSH access enabled servers then you will have to add a note regarding the same in the ‘Comments‘ box at the time of signup. Accordingly, we will create your account on that particular server.
To have SSH access enabled for your existing account you can contact our support department. We will then transfer your account to one of the Jailed SSH access enabled servers.