We assume that you have already logged in to your Plesk control panel. Now, lets see how to change your customer’s FTP and Frontpage passwords in Plesk.

Step 1: On the Plesk control panel home screen, scroll below and click the customer’s domain name.

Step 2: On the domain page, Click the “Setup” icon under the “Hosting” section.

Web Reseller Hosting

Step 3: On the “Physical hosting setup page” scroll down to “Account Preferences” and enter the following credentials as shown in the image below:

New FTP Password :
Confirm Password :

Step 4: After entering the new FTP password, Scroll down to Frontpage Support. If the particular customer had Frontpage support enabled, this is where you will be able to change his/her FTP password.

Frontpage Admin’s Password :
Confirm Password :

Step 5: Finally, scroll down and hit the “OK” button to finish. It will end up by showing you a message “Info: Physical hosting settings on domain xyz.com have been updated.”.

That’s it! Your customer’s FTP and Frontpage Password has been changed successfully. Now, you know how to change or modify your customer’s FTP and Frontpage password using your web reseller hosting Plesk control panel. For security reasons, you should remind your customer’s to change their passwords often to prevent the hacking attempts.

About The Author