Pre-sales questions

Q. Do you offer Awstats? Can I import my old log files from my current host? How many domains can I host under the cPanel Hosting packages? How many mySQL databases? Will you be able to offer help moving from my existing host, which uses cPanel, what if I wish to move my domains to a third party? Is upgradation of existing account easy?

Ans. Yes, we offer Awstats as well as Webalizer stats programs with our web hosting. Both of these stats programs can be accessed from within cPanel control panel on Linux shared Hosting. You can import your log files as well as .dat files which contain your existing statistics and those will be displayed in your control panel with us.

You can host unlimited Addon domains, Sub domains and Parked domains on all Linux based cPanel hosting plans. The allowed number of MySQL databases are unlimited on all Linux Hosting plans. The only restriction is the web space allocated to your hosting account.

We will also assist you with migration of your website data from your existing host provider to your hosting service with us at no additional cost. Your website data will be completely transferred by our techs if you are already using cPanel control panel and your new hosting account also has cPanel control panel. cPanel to cPanel makes it a smooth data transfer. We won’t charge any additional fees for transferring your website data.

All you need to do is raise a ticket with our support department through with a data migration request. You will also need to provide the login details of your existing hosting account in the same ticket.

We have no problem wherever you wish to keep your domain as we register domains on behalf of our customers and the ownership remains under your control in any case. An upgrade process of the account is not a problem and you can upgrade your package by only paying the price difference.