1 Are there any minimum term contracts I need to agree to?
There are no minimum term commitments you need to agree with. You can cancel, upgrade or downgrade your reseller hosting plan at any time. Simply contact our billing department.
2 Is reseller hosting a good choice for hosting business websites?
It depends on what those business websites are. For busy eCommerce stores and business websites, you should consider a more robust hosting solution like VPS or Cloud hosting.
3 If I need to migrate to a VPS or Cloud in the future, will you help?
Should you need to upgrade to a more robust solution in the future, our technicians can help you with the entire migration at no extra charge. Simply submit a ticket for assistance.
4 What versions of PHP, MySQL and Perl are installed on your servers?
Our servers run PHP 5.2.x, Perl 5.10.x & MySQL 5.0.x or above. We do not upgrade to newer versions immediately. If you need a specific version (e.g. PHP 5.4.x) please let us know after ordering.
5 Is Softaculous included on your reseller hosting servers?
Yes. Softaculous can also be used by any shared hosting account under your reseller.
6 My question isn't answered here. How can I contact you?
If you'd like to speak with one of our sales specialists on the phone, please call us on 0800 862 0380, or e-mail [email protected].
For web developers, individuals and small hosting providers that plan to host a couple of websites (or just a few more), our Basic plan is a great choice. Need more room, or plan to host 5 or more websites? We recommend you consider our spacious Intermediate or Advanced plan.
Need help choosing? Call our friendly and knowledgeable sales team on 0800 862 0380 or speak with us on live chat.
Please note in order to protect the quality of service for all customers, we do not permit reseller hosting accounts to oversell. Resellers can only allocate as much resources to shared hosting accounts that are physically available to them. If you need to oversell resources, please consider our VPS Hosting or Cloud Hosting plans.
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