1 What is cPanel Shared Hosting? How does it work?

In a nutshell, it means that your website is hosted on a high-performance server which is shared with other customers. An affordable hosting solution perfect for small to medium websites, blogs & forums.

2 Is cPanel Shared Hosting suitable for business websites?

Shared hosting is not purpose-built for eCommerce & other types of business websites where downtime can severely hurt the business. In these cases, we strongly recommend solutions like cloud hosting.

3 Are there any contracts? Can I really cancel at any time?

We believe in retaining customers through the quality of our service and support. As such, there are no minimum term contracts – you can cancel your shared hosting plan at any time.

4 What is the uptime guarantee with your cPanel hosting plans?

We guarantee a minimum 99.95% uptime in each calendar month. If the period of uptime falls below this in any given month, you will be compensated in line with our terms.

5 Will you charge me if I need technical support/assistance?

Absolutely not. Technical support is included as part of our service and is provided free of charge. However, there are some things we cannot help you with which are detailed in our terms.

6 What version of PHP, MySQL & Perl are on your servers?

All of our servers run PHP 5.2.x, Perl 5.10.x & MySQL 5.0.x or above. If you need to be hosted on a server with a specific version (e.g. PHP 5.3.x), please let us know after placing your order.