Free domain name
One free domain name per order on annual or biennial billing cycles only; limited to any one .com, .net, .org, .info or .co.uk domain name and does not include subsequent renewals which will need to be paid at your own expense. We may withdraw this offer at any time. Should you cancel your hosting before the renewal date or wish to transfer your domain name to another service provider during it's registration period, domain registration/transfer charges will be payable before such action is completed.
Plans with unlimited bandwidth
For plans that offer unlimited bandwidth, the bandwidth utilisation of each account will be reviewed by us periodically. In cases where any account, as per our discretion, has been identified to be using bandwidth to an extent which may affect other customers, we reserve the right to warn, suspend, terminate or – with prior notice to the client – charge additional fees for excessive bandwidth utilisation, as deemed necessary by us. For customers that are hosting various types of files which can be downloaded from your website, we recommend that you discuss your requirements with our sales specialists before purchasing a plan to ensure that you choose the most suitable plan. Unlimited bandwidth plans are not suitable for sites which provide downloadable content / files, or only redirect traffic to other websites or host media files that are played through your web site. For these types of sites, please contact our sales advisers who will be able to recommend a more suitable plan depending on your requirements.
The terms herein are in addition to our standard terms of service.
Getting Started Wizard
Helps you get started setting up your e-mail and contact information.
Free & helpful videos on how to use the many features in cPanel.
This is where you can change your cPanel account password.
Update Contact Info
For reseller hosting users: allows you to change header branding.
Change the appearance of the control panel.
Choose from 14 different languages.
Add shortcuts to your desktop for easy access to cPanel.
Manage all your website e-mail accounts.
Read and send e-mail on the go using webmail.
Reduces spam by requiring senders to verify they're human.
Advanced e-mail filtering system helping to reduce inbox spam.
Allows you to have e-mail received forwarded to another address.
On vacation? Have an e-mail sent upon arrival to let them know.
Have all e-mail sent to an invalid address forwarded to another.
Create and manage your own mail lists with this powerful mail list manager.
Account Level Filter
Set complex rules and actions for e-mail received in any e-mail account.
User Level Filter
Set complex rules and actions for a specific e-mail account.
Allows you to review e-mail delivery attempts made.
Import multiple e-mail accounts into cPanel using a CSV or XLS file.
Set up e-mail authentication (e.g. SPF records) (Advanced users).
MX records indicate which server(s) emails should be sent to for a domain.
Create, manage and restore backups of your sites files, databases, etc.
Create, manage and restore backups easily with this wizard.
Manage, delete and edit your site files
Legacy File Manager
Manage your site's files using cPanel's legacy interface.
Disk Space Usage
In-depth data showing which folders are using the most storage.
Manage your site files as if they were on your hosted locally on your computer.
Create and manage all your FTP accounts used for site management.
FTP Session Control
See a list of all active FTP sessions and manage them.
Restore an R1soft backup to your website.
Displays the last 1,000 recent visitors to your website.
See site bandwidth usage in detail.
An easy to use stats program with traffic data represented as charts and graphs.
An easy to use stats program with FTP traffic represented as charts and graphs.
Simple access logs which you can download.
Lightweight statistics program providing simple stats of all traffic to your site.
Lists the last 300 errors on your site – useful to find broken links/missing files.
Choose Log Programs
Choose the default stats program you want to use to see traffic data.
Easy-to-use program providing in-depth stats in a variety of graphs & charts.
An overview of the resources your account is using on the server.
Password Protected Directories
Create and manage password-protected directories
IP Deny Manager
Ban an individual IP address or a range from accessing your website.
Generate SSL certificates, certification signing requests and private keys.
Manage SSH keys for SSH Shell Access.
Protect against bandwidth theft by preventing use of your images on other sites.
Prevent your users from giving out or publicly posting their passwords.
GnuPG is an encryption scheme to encrypt messages using a public-private key.
Create and manage your websites' sub domains.
Allows you to host multiple websites under one account.
Allows you to have multiple domains point to the same website.
Redirect a specific file or folder to another location.
Simple DNS Editor
Simple tool for editing the DNS records of your domains.
Advanced DNS Editor
Full-featured tool for editing the DNS records of your domains.
Create and manage your site's databases – used with forums, blogs, etc.
Creae new MySQL databases easily with this wizard.
Manage external servers which are allowed to access your local databases.
Activate and use CloudFlare on your website.
Use a variety of free CGI scripts on your website.
Allows you to install a variety of web apps on your site.
Find and install Perl modules on your account.
Find and manage PHP PEAR packages on your account.
See the current PHP configuration of the server.
Optimise the performance of your website using content compression.
Install hundreds of web apps in just a click using Softaculous.
Softaculous Installing your favourite apps is incredibly simple & fast with Softaculous – like phpBB, WordPress and Joomla.
A must for any website which accepts sensitive data online. SSL certificates
ensure a secure connection is trustworthy.
Take advantage of R1soft's reliable automated backup solution
hosted on our reliable storage network.
The next level in website authentication
: benefit from instant credibility and trust with your customers!
Domain ID Protection
Registering a new domain name with your hosting plan? Learn more
about WHOIS records and why you may want ID Protection.
Protect your inbox against spam with SpamExperts
– an enterprise-grade spam filter that gets smarter over time.
Purchase your personal or business website address with a wide-range of domain extensions available
from just £5 a year.
is an innovative cloud service integrated with cPanel to further optimise your website's speed, performance & security.
What is cPanel Shared Hosting?
In a nutshell, it means that your website is hosted on a high-performance server which is shared with other customers. Because the resources are shared between multiple isolated customer accounts, shared hosting is an affordable and secure entry solution perfect for small to medium websites, blogs & forums.
Is Shared Hosting suitable for business websites?
Shared hosting is not purpose-built for eCommerce stores and other types of business websites where downtime can severely hurt the business. While our shared hosting is very reliable, safe and affordable – we strongly recommend for business websites where uptime is an important or critical factor to consider our more robust hosting solutions like cloud hosting
What else will I need with my shared web hosting?
To go with your web hosting, you will need to purchase a domain name. This is how your website is easily accessible over the Internet. A domain name is commonly called a website address – these can be purchased directly with us from as little as £5 a year. They're the most inexpensive component of your web hosting, yet the most vital.
If you are starting your own online business or creating an online presence for a business you already run, online security is very important if you are going to be accepting online payments or customer details. Whenever sensitive data is transmitted through a website, it must be secured using what is called an "SSL certificate". For more information, please visit our product page on SSL certificates
Can I really cancel at any time?
Yes, you can. We believe in retaining customers through the quality of our service and support and this is what we focus on. If you change your mind within 30 days of signing up, simply contact our billing team via the eUKhost client area and one of our friendly assistants will process your cancellation and refund.
If you want to cancel at a later point, we can offer you a pro-rata refund for the period which you have not used if you pay in advance – so there are no minimum-term contracts you have to agree to.
Please note refunds are subject to your full compliance with all applicable terms and conditions.
Is VAT included in the price
Yes, the prices you see are inclusive of Value Added Tax at the current rate at 20%.
What is the uptime guarantee?
We guarantee a minimum level of 99.95% uptime in each calendar month. If the period of uptime falls below this in any given month, you will be compensated in line with our terms and conditions.
Please note you will need to contact us should you wish to be awarded compensation; it is not currently an automatic process.
How long would I usually wait for technical support?
We endeavour to respond to all technical enquiries as quickly as possible. In general, we respond to support tickets within an hour but the exact timeframe depends on the complexity of the issue. For example, in some situations a particular issue may need to be investigated by a senior system administrator which may take longer.
Our Level I, Level II and Level III technicians work on alternating shift patterns 24 hours a day, 7 days a week – including on weekends and national holidays – in order to ensure uninterrupted service and support to our customers.
Do you charge for technical support? What do you not cover?
Technical support is included as part of our after-sales service and is completely free of charge to our customers. There are, however, certain things we cannot help on – such as your website design, source code, software or web applications you are using on your website or the compatibility of any web applications you choose to use.
What version of PHP, MySQL and Perl are on your servers?
Not all of our servers run the same version of PHP and MySQL; however all servers run PHP 5.2.x, Perl 5.10.x and MySQL 5.0.x or above. Newer servers have PHP 5.3.x installed. We do not upgrade to newer versions immediately after they are released, but if you need to be hosted on a server with a specific version of PHP or MySQL (e.g. PHP 5.4.x) please let us know once you've placed your order.