1 What is cPanel Shared Hosting? How does it work?
In a nutshell, it means that your website is hosted on a high-performance server which is shared with other customers. An affordable hosting solution perfect for small to medium websites, blogs & forums.
2 Is cPanel Shared Hosting suitable for business websites?
Shared hosting is not purpose-built for eCommerce & other types of business websites where downtime can severely hurt the business. In these cases, we strongly recommend solutions like cloud hosting.
3 Are there any contracts? Can I really cancel at any time?
We believe in retaining customers through the quality of our service and support. As such, there are no minimum term contracts – you can cancel your shared hosting plan at any time.
4 What is the uptime guarantee with your cPanel hosting plans?
We guarantee a minimum 99.95% uptime in each calendar month. If the period of uptime falls below this in any given month, you will be compensated in line with our terms.
5 Will you charge me if I need technical support/assistance?
Absolutely not. Technical support is included as part of our service and is provided free of charge. However, there are some things we cannot help you with which are detailed in our terms.
6 What version of PHP, MySQL & Perl are on your servers?
All of our servers run PHP 5.2.x, Perl 5.10.x & MySQL 5.0.x or above. If you need to be hosted on a server with a specific version (e.g. PHP 5.3.x), please let us know after placing your order.
One free domain name per order on annual or biennial billing cycles only; limited to any one .com, .net, .org, .info or .co.uk domain name and does not include subsequent renewals which will need to be paid at your own expense. We may withdraw this offer at any time. Should you cancel your hosting before the renewal date or wish to transfer your domain name to another service provider during it's registration period, domain registration/transfer charges will be payable before such action is completed.
For plans that offer unlimited bandwidth, the bandwidth utilisation of each account will be reviewed by us periodically. In cases where any account, as per our discretion, has been identified to be using bandwidth to an extent which may affect other customers, we reserve the right to warn, suspend, terminate or – with prior notice to the client – charge additional fees for excessive bandwidth utilisation, as deemed necessary by us. For customers that are hosting various types of files which can be downloaded from your website, we recommend that you discuss your requirements with our sales specialists before purchasing a plan to ensure that you choose the most suitable plan. Unlimited bandwidth plans are not suitable for sites which provide downloadable content / files, or only redirect traffic to other websites or host media files that are played through your web site. For these types of sites, please contact our sales advisers who will be able to recommend a more suitable plan depending on your requirements.
These terms are in addition to our general terms of service.
Perfect for individuals and professionals for hosting personal websites, blogs and forums. Whether you are looking to move your website over to us or to work on your next big project, cPanel hosting is a great all-round choice for small to medium websites and blogs. We give you complete control over your web hosting with the industry-leading cPanel control panel – with a useful range of add-ons bundled in like Softaculous for one-click software installs, SEO tools, and much more. Try the cPanel Demo »
All plans come with 24x7 live support and our 30 day money back guarantee as standard.
Free Domain – Buy any cPanel hosting plan on an annual or biennial basis and get your domain name registered free!*
Daily Backups – We've partnered with R1soft to offer our customers daily backups through R1soft's Continuous Data Protection (CDP) application providing you with full protection in the event of data loss.