How to Edit or Manage DNS Records in Plesk

July 29, 2022 / Plesk

A domain name is an internet address of a website that is readable by humans and can be used to access the website. The Domain Name System, or DNS for short, performs this translation of human-readable names into machine-readable names.

If your website’s DNS settings are incorrect, the operation of your services may be disrupted. For instance, your domain may become unavailable, or mail may fail to reach your mail server.

Plesk may manage your domains as either a primary (master) or secondary (slave) name server. DNS settings are configured automatically, although they can be altered via the interface. It is possible to disable DNS service in Plesk if third-party name servers provide DNS service for your domains.

How to Add and Change DNS Records

This section is mostly intended for advanced users. If your DNS settings are configured wrong, it can affect the accessibility of your website and email.

  1. For each new domain name, Plesk automatically establishes a DNS zone based on the settings established by your service provider. The domain names should operate fine with automatic configuration. However, if you use a Plesk NS server and wish to alter the domain name zone, you can do so from your control panel.
  2. Login your Plesk Panel.
  3. Go to Websites & Domains > DNS Settings to see the resource entries in a domain’s DNS zone. 
    website and domains

  4. Go to Websites & Domains > DNS Settings > Add Record for adding a resource record to the zone

    DNS Settings

  5. By heading to Websites & Domains > DNS Settings and clicking on the record, you can change the properties of a resource record.
  6. There is a Start of Authority record in addition to the resource records stated above. It denotes that this DNS name server is in charge of a domain’s DNS zone. It also contains options that affect the Domain Name System’s delivery of information about DNS zones.

Using NS Servers from Outside

If you don’t want to use Plesk as your major (master) NS server but still want to host websites on your account, you can look into the following options:

  • Plesk name server can be used as a secondary (slave) name server. This option is suitable for you if you have a standalone name server that acts as a primary (master) name server for your websites.
  • In Plesk, you can easily disable DNS for your domain. This approach is ideal to use if you have external primary and secondary name servers that are authoritative for your websites.
  1. By going to Websites & Domains > DNS Settings and clicking on Master/Slave, you can change the Plesk DNS server to a secondary name server.

  2. Go to Websites & Domains > DNS Settings and select Master/Slave to revert the Plesk DNS server to the primary name server.


  3. In order to switch off Plesk’s DNS service for a site served by external name servers, hover to Websites & Domains > DNS Settings and click Disable



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