How to enable two-factor authentication (2FA) in WHM

January 30, 2021 / cPanel & WHM

Two-factor authentication adds an additional layer of protection by requiring you to enter a unique code along with your regular password each time you log in.

This code is generated by an app on your smartphone and changes every 60 seconds. Nobody can log in without both your password and access to your smartphone to generate the code making it extremely effective at keeping out intruders.

Enabling 2FA for WHM Users:

  1. If you don’t have an authentication app on your smartphone or tablet, you’ll need to download one. We recommend Google Authenticator or Microsoft Authenticator, both available for free on Google Play and the App Store.
  2. Any OTP-supported app will also work.
  3. Now, Log in to WHM. 
  4. From the side menu scroll down to Security Centre (alternatively enter “two-factor” into the search bar). 
  5. Click Two-Factor Authentication
    Authentication
  6. Click Manage My Account.
    Manage My Account
  7. Open your authentication app and scan the onscreen QR code or enter the key code into your app.
  8. Enter the 6-digit security code generated by your app into the box titled Security Code.
  9. Click Configure Two-Factor Authentication.

Enabling 2FA for cPanel users

It is strongly recommended you also enable two-factor authentication for users logging into cPanel, to do this:

  1. Log in WHM.
  2. From the side, menu scroll down to Security Centre (alternatively enter “two-factor” into the search bar).
  3. Click Two-Factor Authentication.
    create account
  4. Click the “On/Off” toggle to ON.
    toggle
  5. Your cPanel users will now have the option to enable two-factor authentication once logged in by scrolling to security and selecting Two-factor Authentication.

               security

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