How to Fix an Invalid cPanel License Error

July 1, 2024 / cPanel & WHM

This guide will walk you through the process of fixing an invalid cPanel license error. When encountering an Invalid cPanel License Error, it typically indicates an issue with the licensing verification process.

Follow these steps to resolve it:

  1. Log in to your cPanel server and navigate to the license details section. Ensure that the license is active and has not expired.
  2. Ensure your server can connect to cPanel’s licensing servers without any firewall or network restrictions.
  3. If your license has expired or needs updating, navigate to the license section in WHM (Web Host Manager) and update it with valid credentials.
  4. Sometimes, restarting cPanel services can resolve licensing issues. Use SSH to restart services-
    service cpanel restart
  5. Verify the license file /usr/local/cpanel/etc/cpanel.conf to ensure it contains the correct license details.
  6. If the issue persists after trying the above steps, contact cPanel support or your hosting provider for further assistance.

By following these steps, you can usually resolve the Invalid cPanel License Error and restore normal operation to your cPanel server.

Ensure your server runs smoothly by setting up the DNS Resolver correctly. Check out our step-by-step guide: How to Set Up the DNS Resolver in WHM.

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