Customer satisfaction is our first priority.

Customer satisfaction is our first priority.

As one of the UK’s leading web hosting companies, what sets eukhost apart from our competitors is our absolute dedication to providing customer satisfaction. This is a value that permeates every aspect of our company, from the quality of the technology we deploy in our state of the art datacentres to the dedication and expertise that hallmarks our technical support. Here, we’ll outline how we make customer satisfaction our first priority.

Technology you can rely on

Customers choose eukhost because they know we have the infrastructure they can rely on. We constantly invest in upgrading our datacentres to the latest technology to ensure our customers’ websites, apps and data remain available and perform optimally at all times. This goes beyond just having the best hardware, it also means making use of advanced monitoring equipment and providing the expertise to keep our systems operating at their best. Regardless of whether you have shared hosting, VPS, dedicated servers or cloud hosting, you can be assured you are in safe hands.

Security you can trust

To protect our customers from the myriad of cyber threats, we have invested significantly in providing the best security tools to defend our and our customers’ systems. Our security arsenal includes next-generation firewalls, malware and intrusion prevention, DDoS prevention, data encryption, remote backups, SSL certificates, spam filtering, email authentication and encryption, VPN, 2FA, and more. Additionally, our expert team are highly trained in dealing with cyber threats and helping victims of cyberattacks to carry out swift disaster recovery.

Services for every need

We look after a wide range of customers, from enterprises running multiple cloud-based applications to individuals with personal websites and everything in between. To make sure we cater for everyone’s needs, we offer a full suite of Linux and Windows hosting services, including managed enterprise-level cloud hosting, dedicated servers, VPS and a wide selection of shared hosting packages. These latter packages include dedicated solutions for businesses, resellers and WordPress users. We also provide industry-leading control panels, such as cPanel, cPanel/WHM and Plesk, that make managing your hosting a breeze.

For those with more complex needs, we are also experts in putting together bespoke solutions, both in respect of the technology you need and the levels of management and support you want us to put in place on your behalf.

Domains to build your brand on

To ensure you get the right domain name for your venture, we offer a range of over 100 domain name extensions, from favourites like .com and .co.uk to more specific varieties, like .events or .band. Not only can you register your domain through us; we’ll also help you transfer your domain if you are moving to us from another host. 

Unparalleled customer support

Whatever challenges or issues you may come across, our technical support team is available 24/7, 365 days a year to provide expert assistance whenever you need it. From disaster recovery to giving advice on your next steps forward, you will have access to a highly trained and experienced member of our technical team to help you. What’s more, you can get in touch by telephone, online chat, email or ticket.

See what our customers say

With over 20 years’ experience in the web hosting industry, eukhost has developed a reputation for providing customer satisfaction. Indeed, today we have over 35,000 happy customers worldwide and look after over one million of their websites. However, don’t just take our word for it, read our reviews. We have over 4,000 online reviews and are regularly rated 5-stars by our customers.

Summing up

At eukhost, we’re extremely proud of the quality of the services we provide for our customers and thrive on delivering customer satisfaction. If you are looking for a first class hosting provider that puts your satisfaction as its number one priority, take a look at our range of hosting solutions.

For more, visit our homepage.

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1 Comments

  1. shane

    Well i think you are good enough to support customers like me who dont even know a single thing about hosting but the best part is that i have become a reseller host with you guys with the appropriate knowledge.

    shane

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