Creating a professional mailbox in cPanel helps you set up branded, domain-based email addresses (e.g., [email protected]). This enhances trust, improves brand credibility, and ensures better deliverability compared to free email services.
Follow the steps to create a Mailbox in cPanel:
- Log in to cPanel.
- Click ‘Email Accounts’ under ‘Email’.

- Click ‘Create’.

- Enter ‘Domain name’ and new email address in the Username field.
- In the Password section, input a strong and secure password in the Password field.

- Optional settings:
- Enter the storage space or set it to unlimited.
- If you wish to create folders automatically, select the appropriate option.
- Click ‘Create’ to complete the account setup.

- A new email account has been created successfully, as shown below.

The new mailbox will now appear under your account list and can be accessed via Webmail or an email client (e.g., Outlook, Thunderbird, mobile apps).
Pro Tip: Use unique mailboxes for different departments (e.g., support@, billing@) to improve customer response times.
Your mailbox is now ready to use in cPanel. For further assistance, our 24/7 technical support team is available to help you configure email clients, troubleshoot issues, or optimise mailbox settings.