How to Overcome Error: “Disk Quota Exceeded at cpanel.pl”

August 8, 2024 / cPanel & WHM

This article explains how to overcome error: “Disk Quota Exceeded at cpanel.pl”.

Users may encounter the following error during account management:

Could not create unix domain socket at /home/cpuser/.cpanel/live-engine-connector-XxXxxxXXx_.sock: Disk quota exceeded at cpanel.pl line 4473.

Although the specific message may vary, any error indicating “Disk quota exceeded” typically points to the same underlying issue.

Illustration:
This error means that the user has reached their maximum disk space or inode quota.

Follow the steps to resolve the issue:

  1. To troubleshoot quota issues, begin by using the ‘quota’ command as follows:
    quota -svu cpuser
    Disk quotas for user cpuser (uid 1008):
    Filesystem space quota limit grace files quota limit grace
    /dev/vda1 65020K 0K 0K 3606 0 0
  2. The columns for disk used and inodes used are divided. Disk space usage is indicated in the “space” column, while inodes are listed in the “files” column. Make use of this information to determine whether the user needs extra inodes assigned to their account or more disk space.
  3. Examining the server’s present disk space or inode utilisation is an additional choice. To carry out this action, the administrator can run:
    df -h ; df -i
    Filesystem Size Used Avail Use% Mounted on
    devtmpfs 912M 0 912M 0% /dev
    tmpfs 919M 0 919M 0% /dev/shm
    tmpfs 919M 97M 823M 11% /run
    tmpfs 919M 0 919M 0% /sys/fs/cgroup
    /dev/vda1 40G 27G 14G 68% /
    /dev/loop0 1.5G 2.4M 1.4G 1% /tmp
    tmpfs 184M 0 184M 0% /run/user/0
    Filesystem Inodes IUsed IFree IUse% Mounted on
    devtmpfs 233263 387 232876 1% /dev
    tmpfs 235259 1 235258 1% /dev/shm
    tmpfs 235259 712 234547 1% /run
    tmpfs 235259 7 235252 1% /sys/fs/cgroup
    /dev/vda1 20970944 363764 20607180 2% /
    /dev/loop0 99424 31 99393 1% /tmp
    tmpfs 235259 1 235258 1% /run/user/0
  4. The command will yield the server’s current inode consumption and disk space utilisation. The command’s output will help identify areas with insufficient disk allotments so that the administrator can take the appropriate action.

That’s it! By following the steps outlined above, you should be able to resolve the disk quota exceeded issue. If the problem persists, do not hesitate to reach out to our support team for further assistance.

Encountering quota issues in cPanel? Learn more about how to resolve them in our guide on How to Fix the cPanel Quota Error

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