How to Add a Customer in Reseller Plesk Panel

April 22, 2024 / Plesk

This article explains how to add a customer in Reseller Plesk Panel. Adding a customer in Reseller Plesk Panel enables efficient management, resource allocation, customized services, streamlined billing, and enhanced security for individual clients within a hosting environment.

Follow the steps:

  1. Log in to Plesk.
  2. Select the “Customers” sub-option under “Hosting Services” section.
  3. Click on the “Add a customer” button.
  4. You will encounter a form-style interface; input your contact information.
  5. Enter the “Contact Name” and “Email Address” under “Contact Information” section.
    contact information
  6. Under “Additional Customer Information” section, enter “Company Name”, “Phone Number”, “Address”, “City”, “State/Province”, “Postal/Zip code”, “Country”, and any additional information if any.
    additional customer information
  7. You can also add a description under the “Information for the Administrator” section.
  8. Enter the “Username” and “Password” under the “Access to Plesk” section. You may use the auto-generated password using the “Generate” button.
  9. If you wish to send an activation link to the customer through email then select the checkbox.
  10. By default, the checkbox in the Subscription section is selected; if you deselect this option, the customer will lose access to the Customer Panel.
  11. Now, select your domain name and enter the “Registered Domain name”.
  12. Select the “Service Plan” and “Add-ons”.
  13. Choosing this checkbox will prevent the subscription from synchronizing, so it is advisable not to select it.
  14. Then select the “IP address”.
  15. Enter the “System User Credentials” to access hosted files over FTP and RDP such as “Username” and “Password”.
  16. If you wish to include a description, you can enter it in this textbox; this information is exclusively visible to the Plesk administrator or reseller.
    additional subscription settings
  17. Click on the “Add Customer” button.
    add customer
  18. You will find the added customer in the list as shown below.

This article explains how to add a customer in Reseller Plesk Panel. Should you require any assistance, feel free to reach out to our support team.

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