Contact eUKhost Ltd.
We at eUKhost understand that support is a critical component in today's online business environment. The easier it is for you to get technical support, the happier you are. With this in mind, our support engineers are always available, 24 hours a day, 7 days a week, 365 days a year via Email, Phone and Live Chat. So whenever you have a service request, our friendly and patient support engineers are available with the solutions you need.
Phone, email or live chat. It's your choice - Not every problem can be solved using only a single form of communication. For critical issues, email communication is ideal while for minor issues, we are just a phone call away. That's why we offer Email, Phone and Live Chat support, meaning whatever the circumstances you can get in touch with us easily.
Customer-centric approach - We aim to respond to any support query as quickly as possible, often within minutes of the request being raised. This obviously won't mean anything if the response is incorrect or unclear, so every member of our team spends time understanding your technical requirements, your configurations and will work with you until you are satisfied.
We work with you - Nobody likes to be kept on hold, that's why we ensure that if you call us, you are likely get straight through without any delay. Our processes and people work for you and not against you.
Speed - When you need our support, we make sure it is precise, immediate and relevant to the problem at hand. We promise to act with speed and flexibility.
Qualified staff - We only employ support team members who have a genuine interest in customer service and with a background in IT or web hosting. It is imperative for us to let our customers know they are being helped by professionals who know the service inside out and can provide assistance with any issue or query.
7 Commercial Street
Sales: 0800 862 0380
Support: 0808 262 0455
Customer Relations: 0808 262 0255
International: +44 191 303 8191
eUKhost Fax: +44 (0) 113 252 5687
Skype Number: +44 191 645 1858