With Christmas almost here and everyone getting in the holiday mood, we’ve dispensed with our usual, informative blog post, thinking that you’d rather be reading something a little more light-hearted. With that in mind, we’ve asked the team here to come up with their favourite IT jokes and one-liners so that we can share a …
Marketing
How Online Businesses Can Improve Customer Service
How Online Businesses Can Improve Customer Service
If you run a busy website, you might find that customer support becomes a significant burden on your time, energy and budget. Today, however, businesses are increasingly using more innovative ways to look after their customers, helping to streamline customer service demands and improve the overall customer experience. Here are some of the ways you …
Why Business Reviews Are Important and How to Get Them
Why Business Reviews Are Important and How to Get Them
Online reviews play an important, dual role for businesses, attracting new customers and helping their websites to rank higher in search engine results. Here we’ll take a closer look at why you need reviews; explain the different ways you can get them and show you how to make the most use of them. Why ratings …
Page Experience: How Google’s New Ranking Factors Will Affect Your Website
Page Experience: How Google’s New Ranking Factors Will Affect Your Website
Changes in the way consumers behave mean customer experience (CX) is now the major battleground over which businesses compete. While this will affect your company directly, in the sense that you’ll need to improve CX to stay competitive, from May 2021, you’ll also need to improve the CX of your website to rank well with …
Sustainability and CX – Online Success in 2021
Sustainability and CX – Online Success in 2021
The online market has radically transformed and businesses need to move with the times if they are going to stay relevant and competitive. In this post, we’ll look at the impact of sustainability and customer experience and explain what you need to do to stay ahead of the game. The sustainable business Consumers worldwide are …
How to Improve Homepage SEO
How to Improve Homepage SEO
Homepages are unique to any website. They serve as both an online reception area and as a navigational hub for visitors wanting to find information about your company, its products and services. The key to getting more traffic, however, is improving how your homepage ranks in search engine results and here, we’ll explain how you …