A domain name is a human-readable address for websites, translated into machine-readable names by DNS. Incorrect DNS settings can impact service functionality, causing website inaccessibility or email issues.
Plesk manages domains as a primary or secondary name server, with automatic DNS configuration that can be adjusted via the interface. If using third-party name servers, the DNS service in Plesk can be disabled.
To Add and Change DNS Records:
If your DNS settings are configured incorrectly, it can affect the accessibility of your website and email.
- Plesk automatically establishes a DNS zone for each new domain name following your service provider’s specifications. The domain names should operate fine with automatic configuration. However, if you use a Plesk NS server and wish to alter the domain name zone, you can do so from your control panel.
- Go to Websites & Domains > DNS Settings to see the resource records in a domain’s DNS zone.
- To add a resource record to the zone, go to Websites & Domains > DNS Settings > Add Record.
- By heading to Websites & Domains > DNS Settings and clicking on the record, you can change the properties of a resource record.
- There is a Start of Authority record in addition to the resource records stated above. It denotes that this DNS name server is in charge of a domain’s DNS zone. It also contains options that affect the Domain Name System’s delivery of information about DNS zones.
Using External NS Servers
If you prefer not to use Plesk as your primary (master) NS server but still want to host websites, consider these options:
- Use Plesk as a secondary (slave) name server if you have an external primary (master) name server managing your domains.
- Disable DNS in Plesk if you have external primary and secondary name servers handling DNS for your websites.
Steps to Configure:
- Navigate to Websites & Domains > DNS Settings, then select Master/Slave to set Plesk as a secondary name server.
- To restore Plesk as the primary name server, go to Websites & Domains > DNS Settings and choose Master/Slave again.
- Hover over Websites & Domains > DNS Settings and click Disable to disable Plesk’s DNS service for a site serviced by external name servers.
We hope that you now have a good understanding of how to manage DNS records in Plesk. If you continue to have problems with the protocol outlined above, please contact the eukhost team for constructive assistance 24×7.