How to Access your Spam Expert User Console

November 17, 2016 /

Follow the steps-

  1. Log in to using the login details sent to the registered email address.
    Log in to
  2. Once you log in, you will get the dashboard with basic options.
    dashboard with basic options
  3. To add a domain, click “Add Domain” under the Domains section.
    Add Domain under the Domains section
  4. Once you click on Add Domain you will get the below image.
    Add Domain
    add the mail server ip address
    Add domain-

    1. Domain: Add your domain name (
    2. Destination routes: The route must be the location where your email is being hosted. It should be the mail server IP address.
  5.  Once you’ve added the domain, you’ll be redirected to the Overview section, which will list your active.redirected to the Overview section
    1. You can see the same setting in the below image of WHMsetting in the below image of WHM
    2. As well as you can see zone file MX and setting it should show like the below image:you can see zone file MX and setting
    3. You can view the domain’s MX status from you will see the Spamfilters MX has been applied.How to update the DNS records under cPanel-
      Edit the DNS setting of the domain from the WHM- Home »DNS Functions »Edit DNS Zone | You will need to set be below settings-
      =======================================================mail1                         14400  IN                  MX                                 14400  IN                  MX        

      Cloudfilter               14400   IN                 CNAME

      Note: The Email Routing Option below should be selected with the ” Local Mail Exchanger  ” because the Spamfilter works on the incoming emails, not for outgoing emails.

  6. Managing a domain-
    From the domain overview shown above, to manage a domain, you’ll click on the domain to be taken to the domain-level control panel-
    Managing a domain
  7. From here, you have various options available at the domain level-
    1. Log searching
    2. Spam Quarantine
    3. Delivery Queue
    4. Filter Settings
    5. Statistics
    6. Reports
    7. Attachment settings / Size Restrictions
    8. Whitelisting & Blacklisting Options
    9. User Management

[alert]Note: As you already have SpamExperts incoming email filtering enabled, we do not recommend to use SpamAssassin on the same server. If you are using SpamExperts to filter SPAM on your domain, you can disable the SpamAssassin as it may end up filtering emails.[/alert]

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