In this tutorial, we’ll explain in a few simple steps the process to submit a ticket from the eukhost Client Portal.
1) From the main website homepage, click on the Login option on the top right side of the page.
2) Login to your Client Area by filling in your registered email id and password.
3) Once you are logged in to the home screen, click on the “Support” tab on the left side of the dashboard.
4) To find the support Tickets screen, select the support tab. Select “Open Ticket” to open a new ticket.
5) After clicking on the “Open Ticket” tab, select any of the departments, depending on the issue.
6) Once the department is selected, fill in the details with proper information.
7) Finally compose the message, add attachments if necessary and hit the submit button to add a new ticket.
8) Hit the submit button to add a new ticket.
9) After raising a ticket, you will get a ticket ID generated by the system. Save this ID for future reference.
Contact our 24×7 Customer Support Staff on live chat if you face any difficulty with this process.