To login to the client area you must enter your registered email address and password, if you have forgotten either of these please follow the instructions below:
I have forgotten my Email address
If you have forgotten or changed your email address please contact our customer services team
Our team will take you through a number of security questions and will update your email address.
I have forgotten my password
If you have forgotten your password please follow the instructions below.
- Go to the following link https://billing.eukhost.com/forgotpassword.php
- Enter your registered email address and captcha code
- An email will be sent to your registered address containing a secure link and one time use password (OPT)
Note: Your one time password will expire after an hour, if this expires you will need to make a new request
- Click the secure link listed in the email
- Enter your one time password (OTP) (from the email) and your new password into the boxes provided
Note: For security your new password must be at least 6 characters long, contain a mixtures of letters and numbers and contain at least one special character.
- Click submit
Your password will now be updated and you can proceed with logging in.