We recommend that you enable 2 factor authentication on the client portal to prevent unauthorised access. If you don’t already have an authentication app installed on your smartphone, tablet or…
Category: Account Management
Article relating to the client area and billing.
If a user cannot find their support PIN during a chat, what is the next step?
October 11, 2023 / Account ManagementThis guide will help you to find the support pin if it is covered with the chatting box. Follow the steps: For desktop users- When you log in to your…
How to Initiate a Cancellation Request for any eukhost service
October 10, 2023 / Account ManagementThis article explains how to raise a cancellation request for any service of eukhost. To initiate a cancellation request for any eukhost service, follow these steps: Log in to your…
What Should you do if you have Forgotten the Password for your FTP user Account
October 2, 2023 / Account ManagementThis guide explains what to do if you have forgotten the password for your FTP user account. Follow the steps: Log in to cPanel. Select the “Files” option and click…
How do I Change or Update My Account Details
December 9, 2022 / Account ManagementHow to change my registered email address? How to change profile details? How to add an additional contact? How to update your contact details Through this you can update the…
Earn £20 Per Referral with eukhost’s Refer a Friend Program
August 11, 2022 / Account ManagementRefer a friend and earn £20 credit to spend at eukhost. A simple and easy way to reduce your new purchase or use against an existing service renewal cost. With…
What is my support pin?
November 2, 2021 / Account ManagementYour support pin is used when requesting technical support through live chat or phone and is designed to help protect your account. You will be asked for this when requesting…
How to submit a ticket from the eukhost Client Portal
April 12, 2021 / Account ManagementIn this tutorial, we’ll explain in a few simple steps the process to submit a ticket from the eukhost Client Portal. 1) From the main website homepage, click on the…
How Do I Register A Domain Name through eukhost Client Area
December 1, 2020 / Account ManagementIn this tutorial, you will learn how to register a domain name from the eukhost Client Area. It is a very simple process, you can do it with only a…
How Do I Update Billing & Contact Information from Client Area
December 1, 2020 / Account ManagementThis article will explain how to update billing & contact information from the client area. To log in to your billing dashboard / Client Area kindly Click here. 2. As…