Accounts and Billing

Article relating to the client area and billing.

What is my support pin?

Your support pin is used when requesting technical support through live chat or phone and is designed to help protect your account. You will be asked for this when requesting support. Where do I find my support pin? Your support pin can be found in your client portal, to locate your pin follow the instructions …

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How to Enable Two-factor Authentication (2FA)

We recommend that you enable 2 factor authentication on you client portal to prevent unauthorised access If you don’t already have an authentication app installed on your smartphone, tablet or PC you will need to download one. We recommend either Google authenticator or Microsoft authenticator, both are available for free from the Google Android and …

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How Do I Update Billing & Contact Information from Client Area

This article will explain how to update billing & contact information from the client area. To log in to your billing dashboard / Client Area kindly Click here. 2. As shown in the below screenshot, once you are logged into the client dashboard, click on the Update Details button and proceed further. 3. After Clicking …

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How to Pay Unpaid Invoices from the eukhost Client Area?

This article will explain you the steps to make the payment for the unpaid invoice from the eukhost billing portal (client area). Once you login to your billing portal you will find detailed information about your account including active services, unpaid invoices and the support tickets. Login to billing portal (client area) To login to …

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